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Service Continuity (SC)

Service continuity is institutionalized as a managed process.


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Service Continuity (SC)

Level Engineering

Establish and maintain governance over the planning and performance of the service continuity process.


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Service Continuity (SC)

Level Engineering

Establish and maintain the plan for performing the service continuity process.


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Service Continuity (SC)

Level Engineering

Provide adequate resources for performing the service continuity process, developing the work products, and providing the services of the process.


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Service Continuity (SC)

Level Engineering

Assign responsibility and authority for performing the service continuity process, developing the work products, and providing the services of the process.


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Service Continuity (SC)

Level Engineering

Train the people performing or supporting the service continuity process as needed.


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Service Continuity (SC)

Level Engineering

Place designated work products of the service continuity process under appropriate levels of control.


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Service Continuity (SC)

Identify and involve the relevant stakeholders of the service continuity process as planned.


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Service Continuity (SC)

Measure and control the service continuity process against the plan for performing the process and take appropriate corrective action.


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Service Continuity (SC)

Level Engineering

Objectively evaluate adherence of the service continuity process against its process description, standards, and procedures, and address non-compliance.


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