Incident Management and Control (IMC)

Incident management and control is institutionalized as a managed process.


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Incident Management and Control (IMC)

Level Operations

Establish and maintain governance over the planning and performance of the incident management and control process.


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Incident Management and Control (IMC)

Level Operations

Establish and maintain the plan for performing the incident management and control process.


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Incident Management and Control (IMC)

Level Operations

Provide adequate resources for performing the incident management and control process, developing the work products, and providing the services of the process.


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Incident Management and Control (IMC)

Level Operations

Assign responsibility and authority for performing the incident management and control process, developing the work products, and providing the services of the process.


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Incident Management and Control (IMC)

Level Operations

Train the people performing or supporting the incident management and control process as needed.


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Incident Management and Control (IMC)

Level Operations

Place designated work products of the incident management and control process under appropriate levels of control.


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Incident Management and Control (IMC)

Identify and involve the relevant stakeholders of the incident management and control process as planned.


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Incident Management and Control (IMC)

Measure and control the incident management and control process against the plan for performing the process and take appropriate corrective action.


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Incident Management and Control (IMC)

Objectively evaluate adherence of the incident management and control process against its process description, standards, and procedures, and address non-compliance.


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