The guidelines and standards for satisfying communications needs are established and maintained.
The activities necessary to deliver communications for resilience activities on an operational and event-driven basis are established and maintained.
Communications methods and channels relevant to stakeholder and organizational needs are established and maintained.
An infrastructure appropriate to meet the organization’s resilience communications needs is established and maintained.
Resilience communications are delivered according to the communications plan.
Resilience communications are reviewed to identify and implement improvements in the communications process.
The effectiveness of resilience communications plans and programs is assessed and corrective actions are identified.
Lessons learned in managing resilience communications are used to improve communications plans.
The operational resilience management system supports and enables achievement of the specific goals of the Communications process area by transforming identifiable input work products to produce identifiable output work products.
Perform the specific practices of the Communications process area to develop work products and provide services to achieve the specific goals of the process area.
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