Objectively evaluate adherence of the service continuity process against its process description, standards, and procedures, and address non-compliance.
Review the activities, status, and results of the service continuity process with higher level managers and resolve issues.
Service continuity is institutionalized as a defined process.
Establish and maintain the description of a defined service continuity process.
Collect service continuity work products, measures, measurement results, and improvement information derived from planning and performing the process to support future use and improvement of the organization’s processes and process assets.
Technology assets are prioritized to ensure the resilience of the high-value services that they support.
Technology assets are prioritized relative to their importance in supporting the delivery of high-value services.
Technology assets that specifically support execution of service continuity plans are identified and established.
Administrative, technical, and physical controls for technology assets are identified, implemented, monitored, and managed.
Resilience requirements that have been defined are assigned to technology assets.
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