a. Provide security and privacy literacy training to system users (including managers, senior executives, and contractors): 1. As part of initial training for new users and [Assignment: organization-defined frequency] thereafter; and 2. When required by system changes or following [Assignment: organization-defined events]; b. Employ the following techniques to increase the security and privacy awareness of system users [Assignment: organization-defined awareness techniques]; c. Update literacy training and awareness content [Assignment: organization-defined frequency] and following [Assignment: organization-defined events]; and d. Incorporate lessons learned from internal or external security incidents or breaches into literacy training and awareness techniques.